Hello! 

Thank you for visiting UPPERCASE. I'm happy that you're here.

I'm the publisher, editor, designer (and customer service, too!) of this one-woman operation.

I've been working really hard this year to publish beautiful books and magazines (four issues of UPPERCASE, Little U volume 2, Ceramics and a reprint of Botanica were all released in 2020! phew!) So I'm powering down now for the rest of the month to take it a bit easier.

I appreciate you taking the time to read and understand these details before entering the website.
 It will make your ordering experience easier and my workload a little lighter.


♥ Thank you!

Janine Vangool


Thank you for your support over the past year, it has been much appreciated!


Before placing an order, please read:

Limited customer service after December 1. By entering the website, you agree that you have reviewed and understood everything below prior to making a purchase.

No local pickups in Calgary. All orders must be placed online.


LAST-MINUTE GIFTS

Subscriptions, Renewals and Gift Subscriptions are available! For orders placed after December 1st, issue #48 (Jan-Feb-Mar 2021) will be mailed in January. Subscription mailings are sent regular post and are not trackable. You'll find downloadable graphics and gift tags on the Gift Subscription page.

When purchasing a Gift Subscription, please put the recipient's address in the shipping fields and your address and email in the billing. Please follow the step-by-step instructions on the Gift Subscription page.

To order books and back issues as a gift, put the recipient's address in the shipping fields and your address and email in the billing.


SHIPPING

Delivery times are not guaranteed by any carriers. I do not know how long your packages will take to arrive to their destinations or if they will arrive before Christmas. 

I employ a fulfillment company to pack and ship your orders, following health and safety precautions. You will receive an automated notice when your order of a book or back issue leaves the warehouse. Expect delays in updates to tracking info. 

Outside of North America? Order books and back issues from our UK distributor. If you're ordering through me, expect overseas shipments to take 6-8 weeks.


ORDERING DETAILS

Please be mindful when adding items to your cart. Read all product descriptions and take your time. 

Currency conversion: UPPERCASE is a Canadian company with all prices and receipts shown in Canadian dollars. The equivalent conversion is shown via your payment method. 

Receipts are emailed immediately following a successful transaction. Save your receipts for future reference.

Pay attention when placing your order—do not rush through the checkout process. Proof all names, addresses and input your email carefully. Inputting addresses is easier on a computer or laptop than a mobile device. Review the emailed receipt and get in touch immediately if you've made a mistake. 

Need help??? Once you've entered the site, consult the Help tab in the website navigation for answers to common questions as well as my contact information.